Frequently Asked Questions

General Q & A

How can I get a quote or place an order online?

Our online order process is easy! Click on My Account, log in, select "New Quote" and follow these simple steps:

Rolled Alloys - Creating a Quote

  1. Select or type your alloy to begin.
  2. Select Size/Gauge, QTY and processing.
  3. Select "Add Item" to view pricing.

Once your quote is complete, you can complete your order by doing the following:

Rolled Alloys - Placing Your Order

  1. Review your quote.
  2. Choose shipping and click "Checkout".
  3. Select your payment options and click "Place Order".


How can I track my order or retrieve order paperwork?

Click on My Account, log in, and follow these simple steps:

Rolled Alloys - Order Tracking and Paperwork

Steps for order tracking and paperwork retrieval:

  1. Click "Search" in the sidebar.
  2. Select the "Orders" tab.
  3. Update date range/order status, then click the "Search" button.
  4. Click the "Packing List & Test Reports" button to retrieve MTRs and paperwork.
  5. Once your order is found, click the "Track" button to track your order.

How do I check inventory availability online?

You can get material availability by clicking on Chat to connect with a Sales Representative who will provide stock availability, processing information, and shipping locations.


How do I get a username and password to quote/buy online, and access my account information?

Just click Register New Account and fill out a short form for an assigned login.


Is my order secure on your website?

Rolled Alloys utilizes Secure Sockets Layer 128-bit data encryption to secure your data. For more information, please click here to review our privacy policy.


Which freight carriers are used by Rolled Alloys?

Rolled Alloys has agreements with a number of nationally recognized freight carriers.


Do you offer overnight or 2nd day delivery?

Expedited freight options are available for most orders. Please click Chat or contact a Sales Representative for freight rates.


How much do you charge for shipping and handling?

Your location and the weight of your order determines freight rates.


Is export packaging available?

Rolled Alloys can package your order for export shipment for an additional charge. Click here to view standard packaging, click on live Chat , or contact a Sales Representative for more information.


Can orders be "rushed" or prioritized for shut-downs?

Yes. Rolled Alloys will be happy to assist you in completing rush orders for shutdowns and extremely critical circumstances. Please advise a Sales Representative of your need for assistance.


Where are your warehouses located?

A listing of Rolled Alloys' facilities can be accessed by clicking here.



CREDIT Q & A


What are your standard open account terms?

1/2 of 1% in 10 days, Net 30.


What is your remit-to address?

Rolled Alloys, Dept. 33901, P.O. Box 67000, Detroit, MI 48267-0339


What information does Rolled Alloys need to open an account for me?

  1. Complete name and address
  2. Contact names, phone and fax numbers
  3. Three trade references, preferably in the metals industry
  4. Bank reference with account numbers and/or bank contact
  5. Dun & Bradstreet number if available
  6. Hardcopy of the purchase order the first time an order is placed.

Does Rolled Alloys accept credit cards?

We accept Mastercard, Visa, American Express and Discover.


Can I get an early payment discount when paying with a credit card?

Due to processing fees, invoices paid via credit card are ineligible for early payment discount.


Is your credit application available online?

Yes. Available in Adobe PDF format, our Credit Application can be downloaded and submitted to our Credit Department.



TECHNICAL Q & A


What are the standard specifications your materials meet?

Rolled Alloys' materials are typically certified to ASTM, ASME, AMS, GE, and Pratt & Whitney specs, as well as others. For additional information about specifications, contact a Sales Representative.


Can specifications be upgraded?

In many instances they can. Please click on Chat or contact a Sales Representative for upgrading material specifications and mill certifications.


What are your standard cutting tolerances and processing capabilities?

For a complete listing of our cutting tolerance capabilities, click here.


How do I determine which weld filler to use?

Click here for a weld wire selection guide for both similar and dissimilar metal welds.


What is the difference between MIG wire, TIG wire, and electrodes?

MIG (Metal Inert Gas) welding, also known as GMAW (Gas Metal Arc Weld), is always done with spooled wire, usually 0.035" or 0.045" rarely 0.062". TIG (Tungsten Inert Gas) welding, also known as GTAW (Gas Tungsten Arc Weld), is usually done with 36" straight lengths of bare wire. Automatic TIG machines may use spooled wire but 36" lengths of wire are only used for TIG. Electrodes, commonly called "stick welding", are typically 14" lengths of wire, coated with a gray flux over all but the last 1-1/2 to 2". For a full description of each click here.


How can I decide which alloy is best for my environment?

For detailed information on alloy choices, visit our Technical Resource Center. For a downloadable Alloy Performance Guide pdf click here. You can also click on Chat or contact a Metallurgist at 1-800-521-0332.


How can I find the machinability rating of a specific alloy?

Click here to view machinability guidelines.


Where can I find the thermal expansion coefficient for a particular alloy?

Click here to view information on thermal expansion.


Is there a quicker way to compare the high temperature strengths of several grades than looking them up in individual data sheets?

Click here to view strength table.