Careers with Rolled Alloys
We at Rolled Alloys are committed and passionate about our people, and we nurture a company culture that inspires growth and development over the course of your career! We are currently offering full-time positions, paid internship positions, and contract work. We look forward to meeting soon!
35% of our employees have been at Rolled Alloys for over 10 years!
Looking for Internships?
We are a friendly, eager, and dedicated team who aims to help you benefit and invest in your continuous learning.
THERE ARE NO CURRENT OPEN POSITIONS
CURRENT OPEN POSITIONS
QUALITY ASSURANCE MANAGER
LOS ANGELES, CA
Purpose: You will be responsible for directing on-site quality activities and priorities in support of the quality management system and internal and external customer service. You will collaborate with local management team and internal stakeholders to champion continuous improvement efforts throughout the organization to ensure our commitment to quality.
Responsibilities:
- Direct daily priorities: quality inspections, internal/external customer service, communications, problem solving, portal tickets.
- Direct weekly priorities: projects, processing customer complaints, defective raw material resolutions, inventory management.
- Direct monthly priorities: on-site workstation reviews, data and content collection, manage tool calibration system, follow-up, and close-out critical quality activities (e.g., non-conformances, corrective actions, customer returns), and global QA objectives.
- You will liaison with third party testing labs, mills/suppliers, and interact with all inputs and outputs linked to the local and global QMS (Purchasing, Sales, OPS, Customers, et.)
- In this role, you will complete the day-to-day quality assurance priorities, activity, and workload for this role.
Qualities We Seek:
- Attention to detail, analysis, critical thinking, and problem-solving are strengths.
- Time management: capable of organizing, prioritizing, and planning independently.
- A good communicator: both verbally and in writing
- You use reason and logic to make important decisions.
- Passion and enthusiasm for your work
- You are personable and positive in a team environment.
- Professional
Essential Job Functions:
- Assist with order requirements and perform verifications/inspections on processed material – Pre-check / DQR / QA release, document inefficiencies.
- Proactive management of request portal and ticket completion
- Plays a critical role in developing and employing corrective actions and performing
verification/follow up activities. - Complete detailed customer returns and document within BTS investigation tab.
- Adding specifications through the receiving process or scheduling requests into BTS per requirements.
- Utilize root cause analysis and other tools to drive process improvements.
- Collect, reduce, and analyze data to identify and resolve problems.
- File NCRs and send them to vendors and product management, perform follow-up with closure within established time frame.
- Initiate improvement activities by effectively using cross-functional resources and supporting lean initiatives.
- Coordinate audit activities for internal, customer, and external audits.
- Perform workstation reviews, document, and drive improvement activities.
- Manage location capability studies.
- Analyze claim performance as it relates to the facility and present to various departments, take action.
- Host various performance meetings with local teams to drive improvement activities.
- Assist with collecting, documenting, and organizing local TMRs per established template.
- Provide technical responses to industry & customer specifications.
- Proactive management of projects within Trello
- Maintain & manage calibration system.
- Manage site specific PMI program in accordance with state requirements.
- Assist with creation of training content.
- Quote 3rd party testing.
- Enter and monitor test samples.
- Update MTRs and specifications within BTS.
- Complete customer surveys
- Management of customer feedback – reports, emails, – action as applicable
- Management of controlled documents
- Proactive management of Quarantine report / inventory.
- Active participation in QA/CIT team meetings
- Proactively find opportunities for customer visits
- Manage quality control technician if applicable focusing on development and engagement.
- Prepare, host, execute audits – customer, 3rd party, internal.
ACCOUNT REPRESENTATIVE
WINDSOR, CONNECTICUT
Purpose: You will be responsible for developing, selling and servicing accounts while building customer relationships and supplying the company with market information. This involves communication through our E-Commerce platform, phone calls, chat system, and email.
Responsibilities:
- Direct communication with our customers- Quoting customers, following up with customers after quotes are provided, utilizing negotiation skills to win orders, and communicating market information.
- Customer Service- Timely responses to customer requests, order entry, and order status updates.
- Creating relationships with customers and other departments within Rolled Alloys- Credit, Field Sales, Internet Sales, Sales Support, Scheduling, Metallurgical Services, Operations, and Quality Assurance teams.
- The ability to communicate effectively through multiple platforms- Via email, through the website, and phone calls.
- Efficiency with computers and relevant programs.
- Being able to stay organized and flexible in stressful situations.
Qualities We Seek:
- Attention to detail, analysis, critical thinking, and problem-solving.
- Time management: capable of organizing, prioritizing, and planning independently.
- Good communicator: both verbally and in writing.
- Reason and logic to make important decisions.
- Passion and enthusiasm for your work.
- Personable and positive in a team environment.
SALES INTERN
MAUMEE, OHIO
Purpose: Are you a motivated individual with a passion for business and a knack for connecting with people? Join our dynamic Sales Team as a Sales Intern! This hands-on internship offers you a chance to develop critical skills in lead generation, market research, and customer service. You will play a key role in enhancing customer experiences and driving business growth through email, phone and chat communications. If you’re a natural communicator with strong interpersonal skills and an interest in business, this is the perfect opportunity to grow and shine.
Responsibilities:
- Assist the team in entering quotes and orders for resellers
- Actively work with e-Services team to transition resellers to online quoting and ordering.
- Interact with customers through our online chat services.
- Be a liaison between sales and other Rolled Alloys departments to aid in collecting information or documentation:
- Obtaining recertifications from Quality Assurance.
- Request status updates on incoming material.
- Review and update late order reports
- Order expediting for sales team across all facilities.
- Track lost freight.
- Work as assigned backups for key customers.
Qualities We Seek:
- Attention to detail, analysis, critical thinking, and problem-solving are your strengths.
- Time management: capable of organizing, prioritizing, and planning independently.
- You are a good communicator: both verbally and in writing
- You use reason and logic to make important decisions.
- Passion and enthusiasm for your work.
- You are personable and positive in a team environment.
- Professional.
· Assist with order requirements and perform verifications/inspections on processed material – Pre-check / DQR / QA release, document inefficiencies.
· Proactive management of request portal and ticket completion
· Plays a critical role in developing and employing corrective actions and performing
verification/follow up activities.
· Complete detailed customer returns and document within BTS investigation tab.
· Adding specifications through the receiving process or scheduling requests into BTS per requirements.
· Utilize root cause analysis and other tools to drive process improvements.
· Collect, reduce, and analyze data to identify and resolve problems.
· File NCRs and send them to vendors and product management, perform follow-up with closure within established time frame.
· Initiate improvement activities by effectively using cross-functional resources and supporting lean initiatives.
· Coordinate audit activities for internal, customer, and external audits.
· Perform workstation reviews, document, and drive improvement activities.
· Manage location capability studies.
· Analyze claim performance as it relates to the facility and present to various departments, take action.
· Host various performance meetings with local teams to drive improvement activities.
· Assist with collecting, documenting, and organizing local TMRs per established template.
· Provide technical responses to industry & customer specifications.
· Proactive management of projects within Trello
· Maintain & manage calibration system.
· Manage site specific PMI program in accordance with state requirements.
· Assist with creation of training content.
· Quote 3rd party testing.
· Enter and monitor test samples.
· Update MTRs and specifications within BTS.
· Complete customer surveys
· Management of customer feedback – reports, emails, – action as applicable
· Management of controlled documents
· Proactive management of Quarantine report / inventory.
· Active participation in QA/CIT team meetings
· Proactively find opportunities for customer visits
· Manage quality control technician if applicable focusing on development and engagement.
· Prepare, host, execute audits – customer, 3rd party, internal.
Account Representative
Houston, TX
Purpose: You will be responsible for servicing accounts while building customer relationships by supporting the sales team. This may involve communication through our E-Commerce platform, phone calls, chat system, and email.
Responsibilities
- Direct communication with our customers- Quoting and chatting with customers and communicating market information.
- Customer Service- Timely responses to customer requests, order status updates.
- Creating relationships with customers and other departments within Rolled Alloys- Credit, Inside Sales, Field Sales, Account Managers, Product Management, Scheduling, Metallurgical Services, Operations, and Quality Assurance teams.
- The ability to communicate effectively through multiple platforms- Via email, through the website, and phone calls.
- Efficiency with computers and relevant programs.
- Being able to stay organized and flexible in stressful situations.
Qualities We Seek
- Attention to detail, analysis, critical thinking, and problem-solving are your strengths.
- Time management: capable of organizing, prioritizing, and planning independently.
- You are a good communicator: both verbally and in writing
- You use reason and logic to make important decisions.
- Passion and enthusiasm for your work.
- You are personable and positive in a team environment.
Rolled Alloys Employment Benefits
Rolled Alloys offers a comprehensive benefits package including: medical/prescription drug coverage, dental, vision, life/disability insurance, 401(k) with company match, tuition reimbursement, safety rewards & paid vacations/holidays. Salary is commensurate with experience and abilities.
Equal Opportunity Employer
Rolled Alloys, Inc. is an equal employment opportunity and affirmative action employer and does not discriminate based upon race, color, religion, sex, national origin, age, genetic information, protected veteran status, status as a qualified individual with a disability, or any other characteristic prohibited by law. All qualified applicants are encouraged to apply.